Course Code: TOCCT-XD1

This Program is Suited to an ISO Tank Operators Technical and Operations Fleet Management Teams.

The ISO Tank Operator contracted collaborative training is a side-by-side hands on training program where at the initial stage of the program we support the tank operators team on a day-to-day basis for managing some, or all technical management functions as would be required in an ISO Tank Operator organisation. 

The Xtec team would assume full technical management responsibilities for the first six months, working closely with the tank operators' technical and operations team to train them in tried and proven best management practices. This collaboration aims to achieve optimal fleet condition and compliance, efficient tank turnarounds and utilisation, and an effective cost control management team learning.

During the following 6 months on, various functions are incrementally handed over to the tank operators' appointed team members as they gain proficiency. By twelve months in, we expect around 80-90% of these day-to-day functions to be fully handed over and effectively managed by the tank operators' team members. The remaining 10% of functions typically require around 18 months to 2 years to master, as they involve much more complex aspects that are usually learned through years of experience in the job.

As the operators' team takes on more functions, we adjust the contract scope of cover and fees accordingly.

This program is ideally suited for new emerging ISO Tank operator companies having staff with little to no experience in the complexity of technical management functions.

Fees applied for the contract services depends on the tank operator's fleet size, the number of tanks serviced per month, the regions of operation, and the level of support required relative to the current team's knowledge and experience.

Contact us today for more information, and a quotation.

Training Program, Scope of Cover Summary

• ISO tank depot controls – Audits/Tariffs/Tank Turnaround
• Control of repair estimate approvals/Job task and job cost accuracy
• Quality control of maintenance and repair standards, working SOP’s
• Tank Interchange Management (EIR)/Surveying accuracy. Operator – Depot effective communications
• Communication between clients, tank depots and client end user customers
• Training on working SOP best practices for operations and technical management teams
• Statutory surveys and fleet quality control management
• Product Husbandry -Shell Condition Learning – Product compatibility/Cleaning cost assessments
• Emergency Response - Incident management SOP’s
• Claims management for major and minor damages, pitting damages, improper cleaning/repairs, recharge reclaim SOPs. Liability of Depots, Surveyors, Shipper/Cnee’s, Tank owner operators.
• Customer services – Technical sales; support and training for tank end user customers.
• KPI Data reports, why they are crucial for managing effective M&R tank spends and tank turnarounds
• Applying IMDG Code Dangerous Goods learning in day-to-day tasks for safety, compliance, cargo security and asset management.
• Asset acquisition management – New and used tank purchase management, how to select suitable tanks, ON/OFF Hire Management.
• Fleet refurbishment programs and implementation.

We include live online training seminars during the contract period covering most items as listed.

Daily face to face, side-by-side collaborative training is delivered live via MS Teams and Skype.

Support Material Provided - What’s Included (items may vary subject to terms and conditions at our discretions)

• ISO Tank depot and tank owner working documents and templates
• Standard allowable hourly tariffs, Depot Data Sheet tariff template.
• Equipment Interchange Report (EIR), Tank Repair Estimate (TRE) Tank Status Report /Yard Sheet templates.
• Internal Tank Map Template and how to use them.
• Workflow SOP for TRE and EIR Report Processing, Photo capture, minimum requirements.
• Products Assessment Request Form (PARF) template and workflow processing SOP’s.
• Copy of ITCO AAC / The International Convention for Safe Containers (CSC), 1972 regulation guidelines,
• Clean certificate inspections requirements, SOP’s.
• ISO Tank Depo Audit requirements SOP, Audit templates, Tank Operator Service Level Agreement contract template.
• ISO tank steam heating systems, tank allocation for heated products best practices workflow.
• ISO Tank valve parts catalogues and maintenance manuals.
• Incident and damage claim management workflow SOP.
• Resource links; IMDG Code supplier, others.

Others.

For full program details and fees, contact us today at contact@xtec.digital